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Terms & Conditions

Updated:5 February 2021

Quality

Charlie Ryan stands behind the quality of the artworks, designs and merchandise we sell. If you are not completely satisfied with an item that you have purchased, we will be happy to honour your request for an exchange or refund, within 30 days of receipt of delivery.

Currency & Taxes

All prices are displayed and transacted in Australian Dollars AUD$ and are inclusive of GST.

Returns

Please return any item you are not completely satisfied with, within 30 days of receipt of delivery. Please wrap securely and return the merchandise with a copy of your invoice via insured and pre-paid mail to the address below:

Level 1 / 592 Chapel Street, South Yarra, VIC, Australia 3141 (Rear)

The cost of returned merchandise will be refunded to you at the current exchange rate, in Australian dollars (shipping fees are not refundable).

Customs and Import Duty Info

For all countries except Australia, your order may be subject to import duties and taxes, which are levied once your package reaches your country. By Charlie Ryan does not collect duties and taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country’s custom policy, please contact your local customs office.

 

Delivery Times & Costs

All items purchased online include free shipping. 

Orders are processed within 1 – 3 weeks of receipt. All deliveries are made by Australia Post. Please allow approximately 14 days from the date of shipment within Australia and 21 days internationally.

Please note these figures are only a guide and we do not have any control over your package once it is with Australia Post.

Website Content Disclaimer

All content, logo’s, photographs, artwork, designs, interactive, audio, video, writings, concepts and any other media used on this website remain the property* of Charlie Ryan. It may not be used, reproduced or distributed in any way without written permission from Charlie Ryan

For information regarding permission to use content for media use or similar please contact us.

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Contact

For General Enquiries
Email: by@charlieryan.com.au
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